Sitanjalinx Saree Return Policy FAQ – India

At Sitanjalinx, we take pride in delivering exquisite sarees to your doorstep. However, if your purchase doesn’t meet your expectations, our Sitanjalinx Saree Return Policy FAQ India ensures a transparent and hassle-free return process. Below, we’ve answered all your questions about returns, exchanges, and refunds to make your shopping experience worry-free.

1. What is the Sitanjalinx Saree Return Policy FAQ India?

We offer a 7-day return window from the date of delivery. You can return or exchange your saree if:

• The product is unused, unwashed, and has original tags intact.
• There’s a manufacturing defect (e.g., stitching issue, color bleed).
• The wrong item was shipped (e.g., different design or size).

Note: Sarees marked as “Final Sale” or customized (e.g., pre-stitched blouses) cannot be returned.

2. How to Initiate a Easy Return Under the Sitanjalinx Saree Return Policy FAQ India?

Follow these steps:

1. Log in to your Sitanjalinx account.
2. Navigate to “My Orders“ and select the saree you wish to return.
3. Click “Request Return/Exchange” and specify the reason.
4. Our team will review and approve the request within 24 hours.
5. You’ll receive a return shipping label (if eligible for free returns) or instructions to ship the item back.

Pro Tip: Pack the saree in its original packaging to avoid damage during transit.

3. How Long Do Refunds Take?

Once we receive the returned saree:

• Refunds are processed within 5–7 business days.
• The amount is credited to your original payment method (e.g., credit card, UPI).
• For Cash on Delivery (COD) orders, we’ll transfer the refund to your bank account (provide details via email).

4. Can I Exchange My Saree for a Different Color or Size?

Yes! Exchanges are subject to stock availability. Here’s how it works:

1. Select “Exchange” instead of “Return” in your account.
2. Choose your preferred replacement.
3. If the new saree costs more, pay the difference; if it’s cheaper, we’ll refund the balance.

Note: Exchanges may take 7–10 days due to shipping and processing.

5. Who Pays for Return Shipping?

• Free returns: If the saree is defective, damaged, or incorrect.
• Customer pays return shipping: For size/color exchanges or change of mind.

6. What If My Saree Arrives Damaged?

Contact us within 48 hours of delivery:

1. Email support@sitanjalinx.com with:
   • Photos/videos of the damage.
   • Order number and delivery date.
2. We’ll arrange a free replacement or refund.

7. Non-Returnable Items

The following cannot be returned under the Sitanjalinx Saree Return Policy FAQ India:

• Sarees with removed tags, stains, or odors.
• Customized orders (e.g., altered length, blouse stitching).
• Discounted/sale items (unless defective).

8. How to Track My Return Status?

• Check your Sitanjalinx account dashboard.
• You’ll receive email/SMS updates at every stage (e.g., “Return Approved,” “Refund Processed”).

9. What If I Miss the 7-Day Return Window?

Late returns are not accepted. We recommend initiating returns promptly to avoid inconvenience.

10. Do You Accept International Returns?

Currently, our Sitanjalinx Saree Return Policy FAQ India applies only to domestic orders. For international customers, please contact support before ordering.

Why Choose Sitanjalinx?

• 100% Authentic Fabrics: Handpicked silk, cotton, and designer sarees.
• Transparent Policies: No hidden charges or complicated processes.
• Dedicated Support: Call us at +91-91578 2200 or WhatsApp for instant help.

Final Thoughts

We want you to love every saree you buy from Sitanjalinx. Our Sitanjalinx Saree Return Policy FAQ India is designed to make returns fair and straightforward. Shop with confidence and embrace the elegance of hassle-free shopping!