Sitanjalinx Saree Shipping & Return Policy

At Sitanjalinx, our mission is to blend tradition with convenience. Our sitanjalinx Saree Shipping & Return Policy outlines every step—from processing and delivery to returns and refunds—so you can shop with confidence and clarity.

🚚 Shipping Information

We understand how eagerly you await your new saree. Under our sitanjalinx Saree Shipping & Return Policy, we guarantee rapid order processing and reliable delivery:

• Processing Time: All orders are packed and dispatched within 1–2 business days after payment confirmation. Our quality team ensures each saree is carefully checked for stitching, color accuracy, and finishing.
• Delivery Timeline: Once dispatched, expect delivery within 3–7 working days, depending on your pin code and courier availability. Urban metro areas may receive orders faster, often within 3–5 days, while remote locations may take up to 7 days.
• Shipping Charges: For prepaid orders, enjoy free shipping across India. For Cash-on-Delivery (COD) orders, a nominal COD fee of ₹50 applies. All charges are transparently displayed on the checkout page before payment.

Example Scenario: If you place a prepaid order on Monday before 12 PM, our team will dispatch it on Tuesday, and you should receive your saree by Friday in metro cities or by Sunday in non-metro regions.

🔁 Return Policy

Your satisfaction is paramount. Our sitanjalinx Saree Shipping & Return Policy features a clear 7-day return period, starting from the date of delivery:

Eligibility Criteria:

1. Saree must be in its original, unused, and unwashed condition.
2. All tags, labels, and original packaging must remain intact.
3. No signs of wear, perfumed scents, or alterations.
4. Return request must be initiated within 7 days of delivery date.

Step-by-Step Return Process:

1. Send an email to our support team at support@sitanjalinx.com with:
   • Your Order ID
   • Reason for Return (e.g., color mismatch, quality issue)
   • Photos, if the return is quality-related.
2. We will respond within 24 hours to confirm eligibility and provide a Return Authorization Number.
3. Pack the saree securely and ship it back via any trackable courier service within 3 days of approval.
4. Email us the courier tracking number.

Important: Returns initiated after 7 days or without a valid Return Authorization Number will be rejected as per our policy. policy.

📦 Return Shipping Charges

In line with our customer-first approach, we provide a straightforward policy on shipping costs:

• Customer Responsibility: Under the sitanjalinx Saree Shipping & Return Policy, return shipping charges are to be borne by the customer.
• Non-Refundable Delivery Fees: Any original delivery fees paid during the purchase (including COD charges) are non-refundable.
• Recommended Couriers: We suggest using reputed services such as Blue Dart, FedEx, or DTDC, which offer online tracking and insurance options. Always retain the courier receipt until the refund is processed.

Pro Tip: Compare rates on courier aggregators or local courier services to find the most economical option for your location.

💸 Refund Process

Once we receive and inspect the returned saree, here’s how we process your refund:

1. Acknowledgment: We will acknowledge receipt of your return within 1 business day.
2. Quality Inspection: Our team conducts a thorough check within 2–3 business days to ensure the saree meets return criteria.
3. Refund Initiation: Upon approval, refund is processed within 5–7 working days to your original payment method.

Refund Amount:

• Total amount paid minus original shipping fees and your return shipping costs.
• If you used any promotional coupons or discounts, the refunded amount will reflect the net payable value after discount.

⛔ Non-Returnable Items

Under the sitanjalinx Saree Shipping & Return Policy, the following are not eligible for return:

• Customized or tailor-stitched sarees (custom blouse stitching, special pleating, etc.)
• Sarees purchased during clearance or final sale events
• Products explicitly marked as “No Return” on the product page

Please review the product description carefully before placing such orders to avoid any inconvenience.

📢 Why Trust Our Policy?

Choosing us means choosing peace of mind:

• Transparent Terms: No hidden fees; everything is clearly stated before you purchase.
• Customer-Centric: Our sitanjalinx Saree Shipping & Return Policy is built to protect your interests.
• Reliability: Partnered with top-tier couriers for safe and timely delivery.
• Support: Dedicated email support to handle any concerns promptly.

When you shop with Sitanjalinx, you’re covered by one of the most comprehensive shipping and return policies in the saree market.

📞 Need Assistance?

For any further queries regarding our sitanjalinx Saree Shipping & Return Policy, reach out to us:

🌐 Website: https://sitanjalinx.com

✉️ Email: support@sitanjalinx.com

☎️ Customer Care: +91 91578 22000 (Mon–Fri, 10 AM–6 PM)